Privacy Policy

What data we collect

• Contact enquiries: When you use the contact form or email us, we receive your name, email address, and the content of your message.
• Technical data: When you visit this website, our hosting provider may log your IP address, browser type, referring page, and the time of the visit. This data is used for server security and operational purposes.
• Cookie data: Depending on your cookie preferences, analytics or functional cookies may be stored. See our Cookie Policy for details.

Legal basis for processing

• Legitimate interest (Art. 6(1)(f) GDPR): Responding to enquiries submitted through the contact form or by email.
• Consent (Art. 6(1)(a) GDPR): Analytics cookies, where applicable, are only placed after you give explicit consent through the cookie consent interface.
• Legal obligation (Art. 6(1)(c) GDPR): We retain certain records as required by Czech accounting and tax law.

How we use your data

• To respond to your enquiry and carry out any follow-up communication.
• To maintain records of business correspondence as required by law.
• To understand how visitors use the website in aggregate, if analytics consent has been given.

We do not use your personal data for automated decision-making or profiling. We do not sell or rent personal data to third parties.

Data sharing and transfers

• Email service provider: Messages sent to [email protected] are processed by our email hosting provider. The provider acts as a data processor under a data processing agreement.
• Analytics provider: If you consent to analytics cookies, anonymized usage data may be shared with Google Analytics. Google LLC operates under the EU-US Data Privacy Framework.
• No other sharing: We do not share personal data with any other third parties except where required by law or a court order issued under Czech or EU jurisdiction.

Retention periods

• Contact enquiry records: up to 3 years from last contact, unless a longer period is required by law.
• Server logs: up to 90 days, unless an incident requires extended retention for security review.
• Cookie preference records: up to 12 months, at which point consent is re-requested.

Your rights under GDPR

Under GDPR, you have the following rights regarding your personal data:

• Access (Art. 15): Request a copy of the data we hold about you.
• Rectification (Art. 16): Ask us to correct inaccurate data.
• Erasure (Art. 17): Request deletion of your data where no legal basis for continued processing exists.
• Restriction (Art. 18): Ask us to limit processing in certain circumstances.
• Portability (Art. 20): Receive your data in a machine-readable format.
• Objection (Art. 21): Object to processing based on legitimate interest.
• Withdraw consent (Art. 7(3)): Where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Czech supervisory authority, the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, www.uoou.cz).

Security

We take reasonable technical and organizational steps to protect personal data against unauthorized access, loss, or disclosure. This includes encrypted data transmission (HTTPS) and restricted internal access to stored enquiry records.

Changes to this policy

We may update this policy from time to time. The updated date at the top of this page reflects the most recent revision. Material changes will be noted clearly. Continued use of the site after changes are posted constitutes acknowledgment of the updated policy.

Contact

For any data protection enquiries, contact:
Wigulu
Šrámkova 3218/22, Ústí nad Labem, Czech Republic
Email: [email protected]
Phone: +420 225 373 373